The 'One Barnet' Risks

Under the 'One Barnet' sell-off programme the council has handed over control of critical council services like customer care, planning, licensing and environmental health to Capita. This will make it harder for local residents to get answers and action on issues affecting them.  It will also make it harder for elected councillors to monitor and scrutinise these services on behalf of local people, and it will make it almost impossible to change services if councillors and residents decide they want things done differently.

Here's how one local resident, John Dix, sees 'One Barnet' affecting the people of our borough:

Services have been packaged-up and sold off in two separate 'bundles' to Capita to deliver.  

The Development and Regulatory Services (DRS) 'bundle' is now operating under the company name Re Services and the New Support Organisation / Customer Services Organisation (NSO / CSO) 'bundle' of services has been renamed the Customer and Support Group (CSG).


To see which of your services are being delivered by Re Services and CSG check out the list below. We want to know if you have any problems with these services, so please let us know by clicking here so we can take it up with Capita either directly or at the Contract Monitoring Scrutiny Committee.


Development and Regulatory Services 'bundle' (DRS) - now delivered by a joint-venture company between Capita and the council called 'Re Services'.
Regeneration
Strategic Planning and Housing Strategy
Highways Transport and Regeneration
Highways Strategy
Building Control and Structures
Planning Development Management
Land Charges
Highways Network Management
Highways Traffic and Development
Environmental Health
Trading Standards & Licensing
Cemetery & Crematorium


New Support Organisation / Customer Services Organisation 'bundle' (NSO / CSO) - now being delivered by Capita as
the Customer and Support Group (CSG).

Corporate Procurement
Customer Services
Estates
Finance
Human Resources
Information Systems
Revenues and Benefits

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Showing 11 reactions


followed this page 2012-07-22 20:22:02 +0100
@SavefriernBLib retweeted @BetterBarnet 2012-07-20 11:22:54 +0100
@SavefriernBLib retweeted @BetterBarnet 2012-07-20 11:22:49 +0100
Well what is #OneBarnet and the risk? Local resident John Dix explains here: http://betterbarnet.nationbuilder.com/one_barnet_risks
@ShirleyBurnham retweeted @BetterBarnet 2012-07-20 08:48:40 +0100
Well what is #OneBarnet and the risk? Local resident John Dix explains here: http://betterbarnet.nationbuilder.com/one_barnet_risks
@Bernardmwalsh tweeted link to this page. 2012-07-20 08:06:37 +0100
Well what is #OneBarnet and the risk? Local resident John Dix explains here: http://t.co/dKPUGlI7
@barnet_unison tweeted link to this page. 2012-07-20 08:02:52 +0100
Well what is #OneBarnet and the risk? Local resident John Dix explains here: http://t.co/dKPUGlI7
@barnet_unison tweeted link to this page. 2012-07-20 08:02:37 +0100
@BrokenBarnet retweeted @BetterBarnet 2012-07-19 21:09:19 +0100
@hanlemic retweeted @BetterBarnet 2012-07-19 21:02:41 +0100
Well what is #OneBarnet and the risk? Local resident John Dix explains here: http://betterbarnet.nationbuilder.com/one_barnet_risks
@RedKaff retweeted @BetterBarnet 2012-07-19 20:44:29 +0100
Well what is #OneBarnet and the risk? Local resident John Dix explains here: http://betterbarnet.nationbuilder.com/one_barnet_risks
published this page in One Barnet Project 2012-07-09 08:25:00 +0100
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